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Terms of Service

Last updated: August 27, 2025

Welcome to SouthernCrossAI. These Terms of Service govern your use of our website and services. By using SouthernCrossAI, you agree to these terms in full.

1. Acceptance of Terms

By accessing or using SouthernCrossAI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. We may update these terms at any time, and such updates will be effective immediately upon posting. Your continued use of SouthernCrossAI after any modifications indicates your acceptance of the updated terms.

2. Description of Service

SouthernCrossAI is a minimalistic AI-powered search engine that helps users find information on the internet. Our services are provided "as is" and we make no guarantees about the accuracy or completeness of information provided.

Our service is hosted on Vercel and integrates with various AI technology providers, including OpenAI, Anthropic, xAI, and others, to deliver search results and content generation capabilities.

3. User Conduct

You agree not to use SouthernCrossAI to:

  • Engage in any activity that violates applicable laws or regulations
  • Infringe upon the rights of others, including intellectual property rights
  • Distribute malware, viruses, or other harmful computer code
  • Attempt to gain unauthorized access to our systems or networks
  • Conduct automated queries or scrape our service
  • Generate or distribute illegal, harmful, or offensive content
  • Interfere with the proper functioning of the service

4. Content and Results

While we strive to provide accurate and reliable information, SouthernCrossAI:

  • Does not guarantee the accuracy, completeness, or reliability of any results
  • Is not responsible for content generated based on your search queries
  • May provide links to third-party websites over which we have no control

You should exercise judgment and critical thinking when evaluating search results and generated content. SouthernCrossAI should not be used as the sole source for making important decisions, especially in professional, medical, financial, or legal matters. Always consult with qualified professionals for such decisions.

5. Intellectual Property

All content, features, and functionality of SouthernCrossAI, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the property of SouthernCrossAI or its licensors and are protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our service or included software without explicit permission.

6. Third-Party Services

SouthernCrossAI relies on third-party services to provide its functionality:

  • Our service is hosted on Vercel's infrastructure
  • We integrate with AI technology providers including OpenAI, Anthropic, xAI, and others
  • These third-party services have their own terms of service and privacy policies
  • We are not responsible for the practices or policies of these third-party services

By using SouthernCrossAI, you acknowledge and agree that your data may be processed by these third-party services in accordance with their respective privacy policies.

7. Pricing and Billing

SouthernCrossAI offers both free and paid subscription plans. For detailed pricing information, visit our Pricing page.

  • Free Plan: Includes limited daily searches with access to basic AI models
  • SouthernCrossAI Pro: $15/month subscription with unlimited searches and access to all AI models

For paid subscriptions:

  • Billing is processed monthly and charged automatically to your payment method
  • All fees are non-refundable except as expressly stated in our refund policy
  • We reserve the right to change subscription prices with 30 days advance notice
  • You are responsible for all applicable taxes
  • Failed payments may result in service suspension or termination

8. Cancellation and Refunds

You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation:

  • Your subscription will remain active until the end of your current billing period
  • You will retain access to paid features until the subscription expires
  • Your account will automatically revert to the free plan
  • No partial refunds will be provided for unused portions of your subscription

No Refund Policy: All subscription fees are final and non-refundable. We do not provide refunds, credits, or prorated billing for partial subscription periods, regardless of usage or circumstances. Please consider this policy carefully before subscribing to our paid plans.

9. Privacy

Your use of SouthernCrossAI is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

10. Limitation of Liability

To the maximum extent permitted by law, SouthernCrossAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.

11. Disclaimers

SouthernCrossAI is provided "as is" and "as available" without any warranties of any kind, whether express or implied. We do not warrant that our services will be uninterrupted, secure, or error-free.

12. Termination

We reserve the right to suspend or terminate your access to SouthernCrossAI, with or without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

13. Governing Law

These Terms of Service are governed by the laws of the jurisdiction in which SouthernCrossAI operates, without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms of Service, please contact us at:

info@southerncrossai.com.au

By using SouthernCrossAI, you agree to these Terms of Service and our Privacy Policy.